People are nervous about mechanics
Fair or not, there's inherent mistrust in the auto industry. A strong Google rating with genuine reviews is the fastest way to overcome that before they even call.
Mechanics & Auto
Trust is everything in auto. Show it on Google.
When someone's car breaks down, the first thing they do is Google mechanics near them and check reviews. Testimo makes sure what they find reflects the quality of your work.
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Did you know?
People are 4x more likely to choose a business with strong reviews when making a high-trust purchase
Car owners choose a mechanic based on Google reviews, especially when they're stressed and need help fast.
Sound familiar?
Breakdown searches go to the best-rated shop
When someone's car won't start, they Google the nearest mechanic with the best reviews. You need to be that result.
High ticket means high scrutiny
A $1,500 service job is a big decision. Customers want to know they can trust you before they hand over the keys.
Word of mouth isn't enough anymore
Your regulars recommend you, but new customers can't find that recommendation on Google. Reviews make your reputation visible.
Testimo fixes all of this automatically.
Three steps. More 5-star reviews.
Step 01
Vehicle collected or job complete
Customer picks up their car. Add their number to Testimo or pull it from your job management system.
Step 02
Review request sent
A friendly SMS goes out with a direct Google review link. Easy for them, automatic for you.
Step 03
Same link for every customer
Every customer is sent a Google review link, regardless of rating. They can also leave optional private feedback in parallel, so you can follow up directly when something needs attention.
What this looks like for your business
A customer picks up their car after a major service. The SMS goes out as they drive off. They leave a 5-star review that evening.
A customer is surprised by an unexpected repair cost. They receive the same Google review link as everyone else and also send private feedback. You call them, explain the work, and follow up directly.
You have two mechanics on the floor. Each has their own Testimo link. You can see whose customers are happiest.
Features
Everything you need to grow your reputation
SMS and email review requests
Send a review link automatically after every job, by text or email, whichever your customers prefer.
Private feedback channel
Customers can send feedback directly to you alongside their public review so you can follow up fast.
AI reply suggestions
Respond to every review in seconds with AI-written replies that sound like you, not a robot.
QR code generator
Print a QR code for your van, reception desk, or invoice. Customers scan and review instantly.
Employee leaderboard
See which team members are generating the most reviews and motivate your crew to keep asking.
Website review widget
Embed your best Google reviews on your website to build trust with visitors before they call.
Questions from Mechanics & Auto
Yes. Testimo works for any auto business that serves customers: general mechanics, tyre shops, exhaust centres, auto electricians, windscreen repair, detailers.
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