You're invisible in Google Maps
The cafe with 200 reviews and a 4.7 appears at the top of 'cafes near me'. You have 23 reviews and a 4.2. You're on page two. Nobody goes to page two.
When someone searches 'best cafe near me' or 'restaurants open Friday night', Google shows the businesses with the most reviews first. Testimo helps you get there, automatically, after every sitting.
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Did you know?
90% of diners research a restaurant online before visiting for the first time
Hungry customers choose where to eat based on Google reviews, before they even leave the house.
The cafe with 200 reviews and a 4.7 appears at the top of 'cafes near me'. You have 23 reviews and a 4.2. You're on page two. Nobody goes to page two.
Your regulars love you but don't think to review you. A new customer who had a bad experience is more likely to leave a review without a prompt. Testimo helps you collect more reviews from everyone.
Service was slow on a chaotic night. Someone left a 1-star review. Now it sits at the top of your Google profile. Optional private feedback in parallel gives you a chance to follow up directly when issues arise.
Every week you don't collect reviews, the gap between you and the top-ranked restaurant in your suburb gets wider.
Testimo fixes all of this automatically.
Step 01
Collect their email at booking or point of sale. Most booking platforms already have this.
Step 02
An hour after their visit, a warm message lands in their inbox with a direct link to your Google page.
Step 03
Every customer is sent a Google review link, regardless of rating. They can also leave optional private feedback in parallel, so your manager can follow up directly when something needs attention.
A table of four has a great Saturday brunch. The review request hits their inbox Sunday morning. Two of them leave 5-star reviews.
A diner waits 40 minutes for their main on a busy Friday. They receive the same Google review link as everyone else and also send private feedback. You send a personal apology and a voucher, and follow up directly.
You lift the menu and service over a few months. Review volume picks up. Your Google rating climbs and Friday bookings follow.
Send a review link automatically after every job, by text or email, whichever your customers prefer.
Customers can send feedback directly to you alongside their public review so you can follow up fast.
Respond to every review in seconds with AI-written replies that sound like you, not a robot.
Print a QR code for your van, reception desk, or invoice. Customers scan and review instantly.
See which team members are generating the most reviews and motivate your crew to keep asking.
Embed your best Google reviews on your website to build trust with visitors before they call.
Most point-of-sale systems and booking platforms (ResDiary, SevenRooms, OpenTable) collect customer emails at booking. You can also use Testimo's QR code: place it on the table or receipt and customers can scan to leave a review directly.
No contracts. No complicated setup. If you can send a text, you can use Testimo.
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