Can I text the link myself?

Yes. In Australia a business text needs the customer's consent, must say who it is from and must include a way to opt out under the Spam Act. Check the rules at acma.gov.au before sending.

What does Testimo add?

A trackable review link, SMS and email templates, bulk CSV import, and Customer Flow for photos, testimonials and referrals. You still send each request.

Free Google review link and QR code, or review software?

Google gives every business profile a review link. You can send it by text, put it in an email or print it as a QR code. It costs nothing. This page covers when that is enough.

The free route

Open your Google Business Profile and copy your review link.
Make a QR code from the link. Testimo's free tool does this: QR code generator.
Send the link by text after each job, or print the QR code on invoices and cards.
Reply to each review. The reply generator drafts replies.

When free is enough

You do a few jobs a week and you remember to ask each customer.

When software helps

You do many jobs and forget to ask. You want to import a list of past customers. You want to see who clicked. You want photos, testimonials and referrals from the same customer. Testimo is $49 AUD a month for that, with a 14-day trial.

Common questions

Yes. Google provides it with your business profile.