Use the emails you already send
Invoices, job confirmations, and completion notes already go out. BCC Testimo on them and the customer is captured automatically.
Testimo BCC review capture lets businesses BCC a unique email address on invoices and job emails to auto-capture customer contacts without a CRM or booking integration.
Testimo feature
BCC Review Capture
Capture customers from the emails you already send.
No CRM. No booking integration. BCC a unique Testimo address on invoices and job emails. Testimo picks up the customer so you can send a review request without typing their details again.
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Why it works
No CRM or integration needed
You do not need Simpro, ServiceM8, or a booking tool connected. A unique BCC address is enough.
Skip the retyping
Once the contact is captured, send a review request without entering their name and email again.
Fits messy real-world admin
Useful when jobs are booked by phone, quoted in a spreadsheet, or invoiced from software that does not talk to anything else.
How it works
Step 01
Get your unique BCC address
Testimo gives your business a unique capture address in settings.
Step 02
BCC it on invoices and job emails
Add it as BCC when you send invoices, job confirmations, or completion emails. The customer never needs to see it.
Step 03
Send the review request
The contact lands in Testimo. Send an SMS or email review request when the job is done.
What this looks like for your business
You invoice from Xero. BCC your Testimo address on the invoice email. The customer is already in Testimo when you want to ask for a review.
A one-person trade business has no CRM. They BCC Testimo on every job-complete email from Gmail and send review requests from the captured list at the end of the day.
Questions about BCC Review Capture
No. BCC is hidden from the customer. They only see the email you already intended to send.