Tips and insights for Australian businesses looking to get more Google reviews and grow their reputation.
Most businesses finish a job and move on. A Customer Flow Engine turns that moment into reviews, referrals, photos and testimonials automatically.
Referrals are your cheapest and highest converting leads. Here is how to ask at the right moment without making it weird.
Your best social content is already in your Google reviews. Here is how to turn customer words into posts fast.
Stock photos do not win jobs. A verified portfolio of real customer work and reviews does. Here is how to build one.
Testimonials convert better than your own copy. Learn when to ask, what to ask for, and where to put them on your site.
Discover why your Google Business rating has a bigger impact on your revenue than your website, social media, or local advertising combined.
Asking for reviews can feel awkward. Here's a proven, frictionless framework to get your happy customers to leave 5-star ratings.
A 1-star review isn't the end of the world. In fact, how you respond to it is one of your biggest marketing opportunities.
The days of relying solely on the Yellow Pages or the local pub noticeboard are over. For Australian tradies, Google is the new word of mouth.
Demystifying the algorithm: Here is exactly how Google uses your reviews to decide whether to show your business or your competitor's.
Stop relying on your memory or your staff to ask for reviews. Automation is the only scalable way to build a 5-star reputation.