How long is a Birdeye contract?

Birdeye points to the contract you sign. Its cancellation page says early exit is only possible if the contract includes an opt-out clause. Ask for the term, renewal rule and notice period in writing.

Can Testimo run a multi-location reputation programme?

The $49 plan covers one business. Several locations go on the Agency plan, which is quoted. Birdeye's pricing is built around location bands up to 1,000+.

Can I use Testimo and Birdeye together?

Yes. Some businesses keep Birdeye for listings and messaging and use Testimo for the Google review link and Customer Flow.

Is Testimo Australian?

Yes. Testimo is built in Australia. The plan is $49 AUD a month or $500 AUD a year.

Birdeye alternative for Australian service businesses

Testimo is review and customer proof software for Australian service businesses. After a job, you send one link by text or email. The customer can leave a Google review, then add a photo, a testimonial or a referral. $49 AUD a month, no sales call.

Start 14-day free trial See pricing →

About Birdeye

Birdeye is a reputation and customer experience platform for businesses with many locations. Its products cover reviews, listings, messaging, surveys, competitor tracking and AI assistants. Pricing is by quote.

Visit birdeye.com →Birdeye pricing →

Customer Flow · Testimonials · SMS review requests · Free tools · All comparisons

What each product publishes

Where a competitor's public pages do not state a feature, the table says "Not confirmed in public documentation". Details were checked on 17 October 2026.

Testimo compared with Birdeye
Capability	Testimo	Birdeye
Google review requests	Available Google review requests by SMS, with 150 SMS included each month on the published plan, or by unlimited email.	Not confirmed in public documentation Birdeye's pricing material describes reviews as a product you can deploy. It does not publish the request channels or allowances on the pricing page.
Customer Flow after the review	Available After the review request, optional steps can collect referrals, photos, written testimonials, mailing-list opt-ins, rewards and case-study answers.	Not confirmed in public documentation Birdeye's public pricing material does not establish a post-review sequence for referrals, job photos and case-study answers.
QR codes	Available A QR code generator is included on the published plan.	Not confirmed in public documentation A QR code tool is not described on the Birdeye pricing page reviewed for this comparison.
Listings management	Not offered Publishing hours, phone and address out to listing sites is not part of the published plan.	Available Birdeye's own pricing article lists listings among the products brands can deploy.
Competitor tracking	Not offered Competitor review tracking is not part of the published plan.	Available Birdeye lists Competitors among its customer experience tools. Checked 17 October 2026.
Multi-location	Limited The published price is one self-serve plan. Several locations go on the Agency plan, which is quoted.	Available The pricing page is organised by location bands, from 1 to 3 locations through 1,000+.

Which one fits

Testimo is the better fit when

Testimo suits a service business with one site or one team. It has a published AUD price, a 14-day trial, and a flow that goes from the Google review to photos, testimonials and referrals.

Birdeye may be the better fit when

Birdeye suits a brand with many locations that wants reviews, listings, messaging and surveys under one quote. Testimo does not cover listings or multi-location rollouts.

What reviewers say

Capterra shows 4.7 from 707 reviews. Reviewers often mention the cost for a single location, a learning curve and uneven support. Some Australian reviews on ProductReview.com.au and Trustpilot describe trouble cancelling and with renewals. Read the contract term and notice period before you sign.

Sources: Capterra · ProductReview.com.au · Trustpilot

Switching from Birdeye

Find your Birdeye contract end date and the notice period. Check both before you cancel.
Export your customer list as a CSV from Birdeye. Keep only contacts you can lawfully message.
Start a Testimo trial, connect your Google Business Profile and import the CSV.
Switch on the Customer Flow blocks you want: referral, photo, testimonial, reward or case study.
Send your first links. You choose who gets one and when.
Your Google reviews stay on Google. Keep Birdeye until its term ends if you still use its listings or messaging.

What you get with Testimo

One plan. Everything included. $49 AUD/month or $500 AUD/year.

Customer Flow link you send after each completed job
Google review request as the first step, by SMS (150/month) or unlimited email
Referral, photo, testimonial, mailing-list, reward and case-study blocks
Private feedback channel, customers can send feedback directly to you alongside their public review
AI reply suggestions
QR code generator
Employee leaderboard
Review widget for your website
Rich snippets for SEO
Shareable review cards
MCP, connect to Claude and AI tools
REST API access
Email support and in-app chat

Built for Australian businesses

Priced in AUD

No USD conversion, no exchange rate surprises. $49 AUD/month is $49 AUD/month.

No sales call required

Built for local businesses

Testimo is designed for Australian service businesses with 1 to 20 people. The plan is self-serve. Several locations or an agency setup go on the Agency plan, which is quoted.

Testimo

$49 AUD per month
or $500 AUD per year
14-day trial, card required, charged on day 15 unless you cancel
150 SMS per month, unlimited email review requests
Cancel any time

Testimo pricing →

Birdeye

Birdeye does not publish a dollar price. Its pricing page asks for a quote by location band, from 1 to 3 locations through 1,000+. Third-party reviews report entry quotes of about US$299 to US$349 per location per month, usually on a 12-month term. Treat that as an estimate and ask Birdeye for a written quote. Birdeye's cancellation page says an account can close early only if the signed contract has an opt-out clause.

Official pricing →

Competitor details come from Birdeye's own pages, checked on 17 October 2026. Prices and plans change. Check birdeye.com before you decide.

Common questions

Testimo is $49 AUD a month or $500 AUD a year. Birdeye does not publish a price, so the two cannot be compared until Birdeye sends a quote. Third-party reports put Birdeye entry quotes at about US$299 to US$349 per location per month.

Try Testimo free for 14 days

No lock-in. Cancel anytime.

Start 14-day free trial

Testimo wrote this page. For current details on Birdeye, visit birdeye.com.