Testimo is the better fit when
Testimo suits a service business that wants a review link and the customer proof that can follow it, at a published AUD price, with no sales quote and no annual term.
Podium alternative for Australian service businesses
Testimo is review and customer proof software for Australian service businesses. After a job, you send one link by text or email. The customer can leave a Google review, then add a photo, a testimonial or a referral. $49 AUD a month, no sales call.
About Podium
Podium is a customer communication platform. Its terms list reviews, feedback, inbox, webchat, phones, bulk messages, payments and AI services. Pricing is by quote.
Visit podium.com →Podium pricing →
Customer Flow · Testimonials · SMS review requests · Free tools · All comparisons
What each product publishes
Where a competitor's public pages do not state a feature, the table says "Not confirmed in public documentation". Details were checked on 17 October 2026.
| Capability | Testimo | Podium |
|---|---|---|
| Google review requests | Available Google review requests by SMS, with 150 SMS included each month on the published plan, or by unlimited email. | Available Podium's terms describe reputation tools named Reviews and Feedback. The public pricing page does not list SMS or email allowances. |
| Customer Flow after the review | Available After the review request, optional steps can collect referrals, photos, written testimonials, mailing-list opt-ins, rewards and case-study answers. | Not confirmed in public documentation Podium's public terms do not establish a post-review sequence for referrals, job photos and case-study answers. |
| Two-way messaging and payments | Not offered The published Testimo plan does not include a business inbox, webchat or payment processing. | Available Podium's terms list Inbox, Webchat, Phones, Bulk Messages and Payments among the services it may provide. |
| Multi-location | Limited The published price is one self-serve plan. Several locations go on the Agency plan, which is quoted. | Not confirmed in public documentation Podium says pricing varies by location count and selected features. A published per-location price was not on the quote page. |
| Contract and billing | Published Month to month or yearly. Cancel any time. | Published Podium's terms set a 12-month initial term that renews for equal terms. Fees are in US dollars unless your quote says otherwise, paid annually in advance, and exclude GST. |
Which one fits
Podium may be the better fit when
Podium suits a business that wants messaging, webchat, phones, payments and reviews quoted together. Testimo has no inbox, webchat or payments.
What reviewers say
Podium users praise the inbox and ease of use. Complaints on Reddit and review sites centre on renewals, cancelling mid-term, billing disputes and support. Check the term in your quote before you sign.
Sources: Reddit · Podium terms
Switching from Podium
- Read your Podium order form for the term end date and the 30-day notice rule. Email notice goes to support@podium.com.
- Export your contacts from Podium. Keep only people you can lawfully message.
- Start a Testimo trial, connect Google Business Profile and import the CSV.
- Set up Customer Flow and send your first links.
- Keep Podium running for phones, payments or webchat until you have replaced them.
- Your Google reviews stay on Google.
What you get with Testimo
One plan. Everything included. $49 AUD/month or $500 AUD/year.
- Customer Flow link you send after each completed job
- Google review request as the first step, by SMS (150/month) or unlimited email
- Referral, photo, testimonial, mailing-list, reward and case-study blocks
- Private feedback channel, customers can send feedback directly to you alongside their public review
- AI reply suggestions
- QR code generator
- Employee leaderboard
- Review widget for your website
- Rich snippets for SEO
- Shareable review cards
- MCP, connect to Claude and AI tools
- REST API access
- Email support and in-app chat
Built for Australian businesses
Priced in AUD
No USD conversion, no exchange rate surprises. $49 AUD/month is $49 AUD/month.
No sales call required
Sign up, connect your Google Business Profile, and send your first review request, all without talking to anyone.
Built for local businesses
Testimo is designed for Australian service businesses with 1 to 20 people. The plan is self-serve. Several locations or an agency setup go on the Agency plan, which is quoted.
Pricing comparison
Testimo
- $49 AUD per month
- or $500 AUD per year
- 14-day trial, card required, charged on day 15 unless you cancel
- 150 SMS per month, unlimited email review requests
- Cancel any time
Podium
Podium does not publish a dollar price. Its pricing page asks you to talk to sales. Third-party reports put plans at about US$399 to US$599 a month before extras. Podium's terms say the initial term is 12 months, it renews for equal terms, and you give at least 30 days' written notice before the term ends. Fees are in US dollars unless your quote says otherwise, paid annually in advance, and exclude GST. Australian buyers supply an ABN.
Official pricing →Competitor details come from Podium's own pages, checked on 17 October 2026. Prices and plans change. Check podium.com before you decide.
Common questions
For review links and Customer Flow, yes. Podium also sells messaging, phones, webchat and payments. Testimo does not replace those.
Related · SMS review requests · Customer Flow · Pricing · All comparisons · Google reviews guide · Birdeye · NiceJob
Try Testimo free for 14 days
No lock-in. Cancel anytime.
Start 14-day free trialTestimo wrote this page. For current details on Podium, visit podium.com.