One job. Multiple assets.
A single customer interaction can generate a Google review, a referral lead, a testimonial, and a customer photo, all from the same 2-minute flow.
Testimo's Customer Flow Engine is a configurable post-service experience that automatically collects Google reviews, referrals, photos, testimonials and mailing list subscribers from every completed job.
Testimo feature
Customer Flow Engine
After every completed job, your business gets stronger.
Most businesses finish a job and move on. Testimo keeps going. After the review comes the referral, the photo, the testimonial, the mailing list opt-in. By the time the customer closes the link, your business has more trust, more content, and more future customers than it had before.
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Why it works
Built for your industry
A tradie wants referrals and photos. A dentist wants testimonials. A cafe wants mailing list subscribers. Toggle the blocks that make sense for your business.
Customers always feel valued
Every block tells the customer why it is worth their time. The flow feels like a conversation, not a form.
Set it once. Runs forever.
Configure your flow once and every future customer goes through it automatically. No ongoing effort required.
How it works
Step 01
Send a review request
After every job, send a review request via SMS or email as normal.
Step 02
Customer completes the flow
Happy customers leave a Google review, then see your optional blocks: referral, photo upload, testimonial, case study questions, and more.
Step 03
Assets appear in your dashboard
Every completed block creates a customer asset you can turn into marketing content immediately.
What this looks like for your business
You finish a bathroom renovation. The customer leaves a 5-star Google review, uploads a photo of the finished work, and refers their neighbour, all in one flow. Four assets in your dashboard by evening.
A cafe enables Photo Upload and Mailing List blocks. Every happy customer shares a photo and opts into monthly specials. Instagram content and an email list grow without extra work.
A dentist enables Testimonial and Referral blocks. After every appointment, patients write a testimonial for the website and refer a friend. New patients arrive without paid advertising.
Questions about Customer Flow Engine
Referral, Photo Upload, Testimonial, Mailing List, Reward, Custom Question, and Case Study. All optional, toggle on what makes sense for your business.